Senior Analyst in Digital Analytics at Synchrony: Role Overview
Synchrony is hiring a Senior Analyst in Digital Analytics at level L09, with a focus on digital-measurement analytics for servicing platforms. The role centers on supporting data collection and validation, reporting, measuring feature performance, and helping shape digital-data strategy. It is a position that connects analytics work with broader business and technology needs, while also involving collaboration across multiple teams. The official role profile includes a quantitative degree path or equivalent experience, along with specific hands-on requirements in web analytics, SAS or SQL, and a visualisation platform. The listed work timing is 2:00 PM to 11:00 PM IST, and the arrangement allows flexibility to work from home or from Synchrony hubs, with occasional in-person travel.
What the Role Covers
The description also shows that the analyst is expected to help manage project deliverables and timelines. This suggests a role that involves keeping work organized and moving forward while making sure insights are communicated clearly. The analyst contributes to analytics roadmaps, which means the role is connected to planning and direction, not only execution. Mentoring team members is also part of the profile, adding a collaborative and supportive dimension to the position. Taken together, the role blends measurement, reporting, strategy support, and team interaction in one analytics-focused position.
Standout fact: The role supports digital-measurement analytics for servicing platforms and includes data collection, validation, reporting, feature-performance measurement, and digital-data strategy support.
The scope of the work makes it clear that this is a senior analytics position with both operational and strategic elements. The analyst is expected to contribute insights that help shape decisions and to work across teams that may have different priorities and perspectives. Because the role includes mentoring, it also implies a level of experience and confidence in sharing knowledge. The combination of analytics delivery, stakeholder partnership, and roadmap contribution makes the position broad in scope while still centered on digital measurement.
Responsibilities and Day-to-Day Focus
Another important part of the role is collaboration. The analyst partners with stakeholders in marketing, technology, digital, and analytics teams. This means the work likely involves translating analytics findings into language that different groups can use. It also means the analyst may need to balance multiple viewpoints while keeping the work aligned with project goals. Communication of insights is explicitly mentioned, so the role is not just about analysis but also about making the analysis understandable and actionable.
Project management is also part of the responsibility set. The analyst manages project deliverables and timelines, which points to ownership of execution and follow-through. In addition, the role contributes to analytics roadmaps, showing involvement in longer-term planning and prioritization. Mentoring team members is another listed responsibility, which adds a people-focused element to the job. These responsibilities together show a role that requires both technical analytics capability and the ability to work effectively within a team structure.
Key responsibility areas
- Data collection and validation for digital-measurement analytics.
- Reporting and communication of insights.
- Measuring feature performance for servicing platforms.
- Shaping digital-data strategy and contributing to analytics roadmaps.
- Partnering with stakeholders across marketing, technology, digital, and analytics teams.
- Managing deliverables and timelines while mentoring team members.
Qualifications and Experience Requirements
The official role profile sets out two possible experience routes. One route requires a bachelor's or master's degree in statistics, economics, mathematics, or another quantitative field, along with two to four years of hands-on analytics experience. The other route allows four to six years of experience without that degree path. This structure shows that the role values both formal quantitative education and practical analytics experience. The requirement is specific enough to indicate that the position expects a solid foundation in analytical thinking and applied work.
Qualification snapshot: The role requires either a quantitative degree with two to four years of hands-on analytics experience, or four to six years of experience without that degree route.
The combination of requirements points to a candidate who can work across measurement, analysis, and presentation. Web analytics experience is important because the role supports digital-measurement analytics. SAS or SQL experience is important because the role involves data work that likely depends on structured analysis. Visualisation experience is also important because reporting and communicating insights are part of the job. The profile does not add any extra requirements beyond these, so the focus remains clearly on relevant analytics experience and tool usage.
Work Timing, Flexibility, and Location Style
The listed work timing for the role is 2:00 PM to 11:00 PM IST. This is a clear part of the job information and helps define the daily schedule expected for the position. The timing is one of the few operational details provided, so it stands out as an important part of the role profile. It indicates that the role follows a specific shift window rather than a standard unspecified schedule.
Work arrangement details
- Work timing: 2:00 PM to 11:00 PM IST.
- Work location flexibility: work from home or from Synchrony hubs.
- Travel: occasional in-person travel.
This combination of timing and flexibility may matter to candidates who want clarity on how the role is structured. The schedule is clearly defined, while the location arrangement allows for more than one work setting. Because the role includes collaboration with several stakeholder groups, the flexibility may support coordination across teams. Still, the only confirmed details are the timing, the option to work from home or hubs, and occasional travel. No other location or schedule claims should be inferred.
How the Role Connects Analytics, Strategy, and Teamwork
This Senior Analyst position is not described as a narrow reporting role. Instead, it connects analytics execution, strategy support, and team collaboration. The analyst supports digital-measurement analytics for servicing platforms, which means the work is tied to how digital activity is observed and understood. At the same time, the role contributes to digital-data strategy and analytics roadmaps, showing that the analyst may help influence how future analytics work is organized. This combination makes the role both practical and forward-looking.
Collaboration is a central theme in the profile. The analyst partners with stakeholders in marketing, technology, digital, and analytics teams, which means the role sits at the intersection of multiple functions. That kind of work often requires clear communication, careful coordination, and the ability to present insights in a useful way. The role also includes managing deliverables and timelines, which adds structure and accountability to the collaboration. These responsibilities suggest that the analyst must be comfortable moving between analysis, communication, and project tracking.
Mentoring team members is another sign that the role has a team-oriented dimension. It is not only about individual contribution but also about helping others grow and work effectively. The profile therefore combines independent analytical work with shared team responsibility. Because the role includes feature-performance measurement and reporting, it also has a direct connection to how digital outcomes are evaluated. That makes the position relevant to both day-to-day measurement and broader digital planning.
What the role emphasizes
- Digital-measurement analytics for servicing platforms.
- Insight communication across stakeholder groups.
- Roadmap contribution and digital-data strategy support.
- Project deliverable and timeline management.
- Mentoring within the team.
The overall picture is of a role that requires both technical and interpersonal strengths. The analyst must be able to work with data, but also with people and plans. Since the profile includes multiple tools and experience requirements, it is clear that the role expects practical readiness. Since it also includes strategy and mentoring, it expects the analyst to contribute beyond routine tasks. That balance is what gives the position its senior character.
Salary and Closing Date Information
Two pieces of information are not disclosed in the provided content: salary and closing date. Because these details are missing, they should not be guessed or inferred. The role information provided focuses instead on the job title, level, responsibilities, qualifications, tools, timing, and work flexibility. That means the available description is strong on role expectations but does not include compensation or application deadline details. Any search for those specifics would need to rely on a source beyond the provided content.
Even without salary and closing date information, the role profile still gives a clear picture of what the position involves. It identifies the level as L09 and describes the analytics scope in enough detail to understand the work focus. It also lists the experience and tool requirements clearly. For candidates reviewing the role, the most useful confirmed details are the responsibilities, qualifications, and work timing. The missing salary and closing date simply remain undisclosed in the source content.
Frequently Asked Questions
What is the job title and level?
The job title is Senior Analyst in Digital Analytics, and the level is L09. The role is described as supporting digital-measurement analytics for servicing platforms. It includes work on data collection, validation, reporting, feature-performance measurement, and digital-data strategy.
What experience or education is required?
The official profile requires either a bachelor's or master's degree in statistics, economics, mathematics, or another quantitative field with two to four years of hands-on analytics experience, or four to six years of experience without that degree route. The content presents these as the two accepted paths for meeting the role profile.
Which tools or platforms are required?
The role asks for at least one year of web analytics experience with Adobe or Google Analytics. It also requires two or more years using SAS or SQL, and at least one year using a visualisation platform such as Tableau. These requirements are part of the official role profile provided.
What teams does the analyst work with?
The analyst partners with stakeholders in marketing, technology, digital, and analytics teams. The role also involves communicating insights, managing project deliverables and timelines, contributing to analytics roadmaps, and mentoring team members. This makes collaboration a key part of the position.
What are the work timing and flexibility details?
The listed work timing is 2:00 PM to 11:00 PM IST. The role also offers flexibility to work from home or from Synchrony hubs, with occasional in-person travel. No other schedule or location details are provided in the content.
Are salary and closing date mentioned?
No. The provided content states that salary and closing date are not disclosed. Since those details are missing, they should not be assumed or added. The available information focuses on the role scope, qualifications, tools, timing, and flexibility.
Conclusion
Synchrony’s Senior Analyst in Digital Analytics role at level L09 is a clearly defined analytics position with a strong focus on digital measurement, reporting, and strategy support. It combines technical responsibilities such as data collection, validation, and feature-performance measurement with collaboration across marketing, technology, digital, and analytics teams. The role also includes project deliverables, timelines, roadmap contribution, and mentoring, which gives it both execution and leadership elements. With a specific work timing of 2:00 PM to 11:00 PM IST and flexibility to work from home or Synchrony hubs, the position is structured while still offering some flexibility. Salary and closing date remain undisclosed in the provided content.
