This article describes a Talent Development – Learning Delivery Operations role. It outlines the role’s purpose of improving workforce performance and productivity through creation and delivery of learning solutions, reviewing their effectiveness, identifying skill gaps, and developing strategies. It also covers required qualifications, experience range, key responsibilities, core skills, and typical work conditions implied by the provided content.
Role overview and objectives
The primary objective is to improve workforce performance and productivity by creating and ensuring the successful delivery of learning solutions. The role includes reviewing learning effectiveness, identifying skill gaps, and developing strategies to address those gaps. Activities are focused on producing measurable improvements in team capability through structured learning delivery operations.
Key responsibilities and required skills
Work tasks are operational and follow established guidelines. Typical responsibilities and skills include:
- Following detailed instructions and standard procedures.
- Solving routine problems using provided guidelines.
- Working primarily within the assigned team environment.
- Meeting deadlines and prioritizing conflicting requirements.
- Gathering and analyzing data related to learning delivery and effectiveness.
- Strong written and verbal communication skills.
- Critical thinking and time management abilities.
- Awareness of multi-cultural contexts when delivering learning.
- Flexibility to work rotational shifts, if required.
Qualification, experience and work context
Qualification required: Any Graduation. The years of experience stated are 0 to 1, with the posting noted as 0-2 years. The role operates within a team, emphasizes adherence to instructions and deadlines, and may involve shift rotations. The environment expects routine decision-making within guidelines and collaboration to deliver learning solutions effectively.
In summary, this Talent Development – Learning Delivery Operations role focuses on creating and delivering learning solutions to boost workforce performance, reviewing effectiveness, identifying and addressing skill gaps, and following operational guidelines. It requires any graduation, an entry-level experience range, teamwork, data gathering and analysis, communication and critical thinking, time management, multicultural awareness, and possible rotational shifts.
