Citi KYC Operations Analyst 2: Full-Time Hybrid Opening in Mumbai
Citi is accepting applications for KYC Operations Analyst 2 in Mumbai through its official careers website. The listing identifies a full-time, hybrid position in Business KYC and gives a relevant-experience range of zero to two years. The role supports anti-money-laundering monitoring, governance, oversight and regulatory reporting in coordination with the Compliance and Control team.
The official description calls this an intermediate-level position even though its qualifications section includes candidates with zero to two years of relevant experience. Applicants should preserve that distinction: this is not advertised as an internship, a campus-only programme or a guaranteed fresher intake. Banking-operations experience, preferably involving client account opening and related prerequisites, is part of the stated profile.
Key job information
- Employer: Citi.
- Position: KYC Operations Analyst 2.
- Requisition: 26991350.
- Location: Mumbai, Maharashtra.
- Work arrangement: Hybrid, as identified on the official listing.
- Employment: Full time.
- Relevant experience: Zero to two years.
- Education: Bachelor’s or university degree, or equivalent experience.
- Function: Operations – Services; Business KYC.
- Salary and application deadline: Not disclosed in the reviewed advertisement.
Understanding the role
KYC means Know Your Client. In this vacancy, the work centres on reviewing customer profiles and documentation, maintaining records in line with policy, and following up on information needed to complete the process. The overall objective described by Citi is to develop and manage a dedicated internal KYC programme. It is an operational and controls-focused role, not a data-science or software-development position.
The job sits alongside anti-money-laundering monitoring and compliance activities. That context matters because the responsibilities are not simply clerical data entry. Citi expects analysts to consider applicable requirements, recognise issues and escalate them appropriately. This article explains the employer’s description; it is not a substitute for the bank’s internal procedures or professional guidance on regulatory compliance.
Main responsibilities
One responsibility is conducting client-profile reviews for customer accounts. The analyst must review information and documentation against local regulation and Citi standards. Updating KYC forms and client profiles according to policy is also expressly listed. Accuracy therefore matters both when assessing incoming material and when recording the outcome in the relevant workflow.
The role includes following up with clients so that required information is received before due dates. This makes communication and deadline management directly relevant to the vacancy. The notice does not specify whether every follow-up is handled by email, telephone or another system, so applicants should not assume a particular contact channel or describe the job as a call-centre role.
Another component is monitoring and tracking KYC records and the Appendix approval process. The analyst assists with developing and executing action plans for expiring records and helps ensure that records do not become overdue. The job description does not explain Citi’s internal approval tooling or the content of its Appendix process; those are operational details candidates can clarify with the recruiter or hiring team.
Citi also emphasises risk assessment when business decisions are made. Employees are expected to safeguard the organisation, clients and assets, follow applicable rules and policies, exercise ethical judgement, and report control issues transparently. For this role, technical knowledge and process discipline should be considered together rather than treating speed of completion as the only measure of good work.
Experience and education requirements
The qualifications section specifies zero to two years of relevant experience. It also names experience in banking operations, preferably in the client account-opening and pre-requirements process. The education requirement is a bachelor’s or university degree, or equivalent experience. No particular degree discipline, graduation year, percentage cutoff or mandatory certification is published in the reviewed description.
A candidate at the beginning of their career can use the stated experience range to assess relevance, but should not assume selection is automatic without banking or process exposure. Someone with an internship, project or previous operations assignment should describe what they actually handled. The employer, not this summary, decides whether that evidence meets its interpretation of relevant or equivalent experience.
The skills highlighted by Citi include business acumen, credible challenge, laws and regulations, management reporting, policy and procedure, programme management, referral and escalation, and several aspects of risk identification, control and remediation. These terms point to careful judgement and communication within a governed process. They do not create an additional requirement to purchase a course or obtain an unlisted qualification before applying.
Work mode, pay and details to clarify
The official listing is marked hybrid and located in Mumbai. Hybrid should not be interpreted as a fully remote role or permission to work permanently from another city. The reviewed advertisement does not specify the number of office days, shift timings, equipment arrangements or relocation support. Candidates should confirm the practical attendance expectations before making commitments based on the work-mode label.
No salary figure or fixed application closing date is provided. It would be misleading to add a salary estimate from another Citi role or a third-party salary website to this vacancy as if it were an offer. Compensation, benefits applicable to the individual position and joining arrangements should be discussed through the authorised recruitment process.
The website contains general information about global benefits, but a global benefits page does not establish that every benefit applies identically in Mumbai or to this job. Similarly, the absence of a deadline is not a promise that applications will stay open indefinitely. Interested candidates should use the current official listing and apply while it remains available.
How to apply
- Open the official Citi KYC Operations Analyst 2 vacancy.
- Confirm the Mumbai location and requisition number 26991350 to avoid confusing this role with other KYC positions.
- Read the current description and select the official Apply option, which leads to Citi’s recruitment system.
- Complete the candidate profile and submit the information and documents requested by the application form.
- Retain the application confirmation and use the official candidate portal for subsequent updates.
The listing does not publish a guaranteed interview schedule, number of selection rounds or offer timeline. Complete any application questions honestly, including those concerning experience and work eligibility. Citi provides recruitment-accessibility information for applicants needing a reasonable accommodation; use the official careers links for that process.
Preparing a focused application
The following suggestions are editorial advice, not a published Citi assessment syllabus. Tailor the resume to evidence that matches the actual duties: checking documentation, tracking pending information, handling deadlines, maintaining accurate records and escalating exceptions. Where possible, describe the scope of a genuine assignment and the result without disclosing customer information or confidential internal procedures.
For an interview example, it may help to explain a situation where information was incomplete, how you identified what was missing, how you followed up and when you sought guidance. Another useful example could involve preventing an overdue task through organised tracking. Do not invent compliance investigations or claim authority you did not hold in an earlier role.
Review the difference between identifying a concern and deciding how it must be resolved. The job description stresses escalation, policy adherence and sound judgement. A candidate who can explain the limits of their responsibility and when they involve a supervisor is addressing the advertised control environment more directly than one who only lists generic communication skills.
Before you submit
Check that your resume, profile and application answers agree on employment dates, qualifications and availability. Use the official Citi page and the application system reached from it, not an unrelated recruiter’s payment link. Publication of this vacancy does not guarantee an interview, an offer or a particular salary.
This opportunity is relevant to applicants seeking banking operations and KYC work in Mumbai who can demonstrate the stated experience or equivalent background. The summary is based on Citi’s official vacancy; if the employer changes the description or closes recruitment, the current official source takes precedence.
