Details

ICICI Bank is Hiring: Customer Care Executive

Key Responsibilities

• Customer Interaction: Handle inbound and outbound customer calls professionally and courteously.
• Customer Support: Provide exceptional assistance to customers by resolving their queries and addressing concerns effectively.
• Sales and Service: Meet assigned sales targets while maintaining a high level of customer satisfaction and service quality.
• Problem Resolution: Ensure timely resolution of issues, escalating complex cases when necessary.
• Documentation: Accurately log customer interactions and feedback for process improvements.

What We Offer

• Competitive Salary: Attractive remuneration package with performance-based incentives.
• Training Programs: Comprehensive training sessions to enhance your skills and prepare you for success in the role.
• Growth Opportunities: A clear career progression path within ICICI Bank, with opportunities for personal and professional development.
• Work Environment: Join a dynamic team in a supportive and growth-focused environment.

This role is perfect for individuals with strong communication skills, a customer-first attitude, and the drive to achieve targets while delivering exceptional service. Take the next step in your career with ICICI Bank and make a difference!