Join Remember When as an operations intern supporting daily workflows, user communication, and backend organization. This article covers the core responsibilities — from WhatsApp follow-ups and exporting baby books to running checklists and maintaining trackers — plus the candidate requirements and step-by-step hiring process, including application, short task, interview, paid trial week, and final offer, suitable for detail-oriented candidates eager to learn.
Responsibilities and daily tasks
The intern will support our daily operations for Remember When, ensuring smooth communication and timely execution of routine tasks. Responsibilities focus on reliable, process-driven execution and maintaining accurate records.
- Sending follow up messages to users on WhatsApp as per the defined schedule — execute scheduled outreach to users via WhatsApp, following the provided cadence and templates.
- Exporting and organizing baby books from the backend — retrieve baby book files from the backend and organize them according to internal standards for easy access and tracking.
- Running daily/weekly operational checklists — complete recurring checklists to confirm operational readiness and flag any deviations for review.
- Coordinating simple user requests shared by the support team — act on straightforward requests passed along by support, ensuring timely resolution or escalation when needed.
- Updating internal trackers and logs — keep internal trackers and logs current to preserve data hygiene and support team visibility.
- Assisting with other repetitive or process-driven tasks as needed — provide reliable support on routine tasks that follow defined processes.
Requirements and hiring process
We seek an intern who can maintain consistency and accuracy across daily operational duties while learning and adapting to team workflows.
- Requirements
- Detail oriented, reliable, and consistent with daily tasks
- Comfortable working with WhatsApp, basic web tools, and simple dashboards
- Able to follow processes accurately and maintain data hygiene
- Good at communication and able to handle repetitive tasks with care
- Organized, proactive, and eager to learn
- Prior experience in operations, customer support, or intern-level admin work is a plus but not mandatory
- Hiring Process
- Application — Submit your CV and a short note on why you’d like to work with us.
- Short Task — A simple operational task to understand your speed and accuracy.
- Interview — A 20-minute conversation with us to understand your work style and interests.
- Trial Week (Paid) — One week of part-time work to ensure it’s the right fit for both sides.
- Final Offer — If the trial goes well, we confirm the internship.
Remember When's internship emphasizes consistent, process-driven support across communication, backend organization, and operational checks. Candidates should be detail-oriented, reliable, and comfortable with WhatsApp and basic web tools. The hiring path is straightforward: apply with CV and note, complete a short task, attend a 20-minute interview, and undertake a paid trial week. Succeeding in the trial leads to a confirmed internship.
