Sutherland is seeking a motivated and passionate person to join as a Customer Service Consultant. This article outlines the candidate requirements, the expected work setup, and what the company offers. Read on to understand the qualifications needed, the office-based rotational shift requirement, and the training, environment, and recognition provided by Sutherland.
Role at a Glance
The position is for a Customer Service Consultant with Sutherland. The company is looking for a motivated and passionate individual who can contribute to daily customer service activities and engage with customers using strong communication and phone skills.
Candidate Requirements
- Education: HSC or bachelor’s degree.
- Experience: 0–3 years of experience.
- Communication: Excellent verbal and written English communication.
- Customer Skills: Proficiency in phone etiquette and customer service.
- Technical Knowledge: Good knowledge of Internet technology.
- Availability: Flexibility to work rotational shifts from the office.
- Start: Willingness to join immediately.
Work Environment and Company Offerings
Sutherland provides skills training and a supportive team environment. Employees can expect a varied workplace experience and opportunities to make a positive impact daily. The company also emphasizes rewards and recognition for contributions.
In summary, Sutherland seeks a motivated Customer Service Consultant with HSC or bachelor’s qualification and up to three years’ experience, strong English communication, phone etiquette, internet knowledge, and flexibility for office-based rotational shifts. The company offers training, team support, varied experiences, daily impact opportunities, and rewards and recognition.
