Support Engineer, Global Solutions & Risk Compliance (GSRC)
Amazon has an open Support Engineer, Global Solutions & Risk Compliance (GSRC) position in Bengaluru, Karnataka; onsite. The official requisition is 10588786, originally posted on October 29, 2026. The listed employing entity is ADCI – Karnataka.
The source requests SQL/query optimisation, data modelling, visualisation tools such as QuickSight/Power BI/Tableau/Looker, ETL/ELT, warehouse/data-quality knowledge, debugging, access controls and governance. Scripting, APIs, networking and operating-system knowledge are secondary skills.
Key details
| Employer | Amazon |
|---|---|
| Listed employing entity | ADCI – Karnataka |
| Role | Support Engineer, Global Solutions & Risk Compliance (GSRC) |
| Job ID | 10588786 |
| Location/work mode | Bengaluru, Karnataka; onsite |
| Schedule | Full-time |
| Salary | Not disclosed |
| Application deadline | Not disclosed; Apply now route is live |
| Contract duration | Not disclosed |
Responsibilities
- Escalate and resolve complex data/technical incidents and analyse their root causes.
- Monitor BI performance, investigate pipelines, and work with data/analytics/development teams on fixes.
- Maintain documentation, support report development and data-model/visualisation standards.
- Take part in on-call rotations and improve preventive measures and support processes.
Essential qualifications
Bachelor’s in Engineering, Data Engineering, Business Intelligence, Analytics, Information Systems or a related field; 1+ year in BI/technical support, complex-issue resolution, ticketing, relevant systems and strong analytical/communication skills.
Preferred qualifications
Relevant technical master’s degree or vendor/industry certifications; programming, cloud platforms, performance optimisation and SaaS/enterprise software experience.
The preferred criteria are listed separately from the basic requirements. Applicants should explain their actual experience and relevant examples rather than assume that every preferred item is mandatory or that a listed basic requirement can be ignored.
Preparing your application
A clear incident example can demonstrate your approach: the affected report or pipeline, how you diagnosed the issue, the fix, and how you prevented recurrence. This role combines support with BI/data engineering, rather than general nontechnical customer service.
Keep your resume aligned with the work above and distinguish your individual contribution from a team result. Project descriptions can be useful when they explain the tools used, the problem solved and the outcome; confidential employer/client information should remain private.
Pay, location and timing
Amazon does not disclose a salary range or application closing date for this requisition on the accessed official page. The location metadata marks this opening onsite. No work-from-home arrangement is advertised. The full-time schedule is shown in the official search metadata; a fixed contract duration and joining date are not supplied.
How to apply
- Open the exact official requisition below and confirm job ID 10588786.
- Read the complete current basic and preferred qualifications.
- Select Apply now to continue to Amazon Jobs candidate sign-in.
- Complete the employer’s application process with your current resume and accurate experience details.
View Amazon job 10588786 and apply
The official application route was checked on 1 November 2026 and reached the Amazon Jobs authentication boundary. It does not confirm an application has been submitted. As no closing date is published, recheck availability before starting.
Accessibility and recruitment
The official listing provides a route for candidates who need an accommodation during application, interview or onboarding. Follow the guidance linked from the original Amazon Jobs page, or contact the Recruiting Partner where a country/region is not listed. Selection stages and interview dates for this exact requisition are not published in the accessed description.
