Details
ICICI Bank is Hiring: Customer Care Executive
Key Responsibilities
- Customer Interaction: Handle inbound and outbound customer calls professionally and courteously.
- Customer Support: Provide exceptional assistance to customers by resolving their queries and addressing concerns effectively.
- Sales and Service: Meet assigned sales targets while maintaining a high level of customer satisfaction and service quality.
- Problem Resolution: Ensure timely resolution of issues, escalating complex cases when necessary.
- Documentation: Accurately log customer interactions and feedback for process improvements.
What We Offer
- Competitive Salary: Attractive remuneration package with performance-based incentives.
- Training Programs: Comprehensive training sessions to enhance your skills and prepare you for success in the role.
- Growth Opportunities: A clear career progression path within ICICI Bank, with opportunities for personal and professional development.
- Work Environment: Join a dynamic team in a supportive and growth-focused environment.
This role is perfect for individuals with strong communication skills, a customer-first attitude, and the drive to achieve targets while delivering exceptional service. Take the next step in your career with ICICI Bank and make a difference!
