Details

HSBC is hiring for the position of Summer Intern – Pan India!

Responsibilities of the Intern

• Customer Service:
  • Provide exceptional service to Business Banking (BB) customers by managing their transactional, account servicing, and online/mobile banking needs.
• Trade and Service Requirements:
  • Support Transaction Banking, lending, and startup clients with trade net and other service-related requirements.
• Regulatory Compliance:
  • Manage regulatory submissions, deadlines, and communication while adhering to internal complaint management procedures and policies related to client servicing and banking needs.
• Stakeholder Coordination:
  • Liaise with internal product partners, operations teams, and stakeholders to execute customer servicing and transactional needs efficiently.
• Digital Transformation:
  • Assist in the digital migration of customers from manual processes to automated and digital platforms.
• Client-Centric Servicing:
  • Manage customer expectations and provide client servicing with a strong focus on customer-centricity.
• Process and Compliance Adherence:
  • Follow all internal processes, procedures, SOPs, and compliance guidelines applicable to the role.

Requirements

• Mandatory Training:
  • Completion of Anti-Money Laundering (AML) and Sanctions Training, including the required post-course assessment.
• Skills & Abilities:
  • Strong customer service orientation.
  • Ability to manage regulatory and procedural compliance with precision.
  • Excellent coordination and communication skills for liaising with internal stakeholders and clients.

This internship provides a valuable opportunity to gain hands-on experience in banking operations, client servicing, and regulatory compliance while working with one of the world's leading financial institutions. Apply now to join HSBC and kickstart your career!