This article explores a full-time hybrid internship focused on client communication, customer service, sales initiatives, experiential events and sales management support. It outlines day-to-day responsibilities such as developing and implementing sales and marketing strategies, conducting market research, and supporting lead generation, outreach and client follow-ups. It also details the qualifications sought, linking skills to practical tasks and learning opportunities.
Overview of the role and core responsibilities
This full-time hybrid internship combines client-facing work with behind-the-scenes sales and marketing support. Interns will assist with client communication and customer service while contributing to sales initiatives and creative execution for experiential events. The role also supports sales management tasks and training, creating a varied workload that blends direct client interaction with strategic development and operational support.
The internship’s responsibilities can be grouped into complementary areas that together form a cohesive workflow:
- Client communication and customer service: Assisting with client communication and customer service means handling outreach, responding to client questions, and ensuring consistent follow-ups. These activities support relationship building and are directly tied to lead follow-ups and outreach efforts that drive conversions.
- Sales initiatives and sales management support: Supporting sales initiatives involves contributing to sales strategies and day-to-day sales management tasks. Interns support the sales team by preparing materials, tracking outreach, and assisting with training activities, enabling smoother execution of sales goals.
- Creative ideas and execution for experiential events: The internship includes generating creative ideas and helping execute experiential events. This requires translating creative concepts into actionable plans that enhance attendee engagement while aligning with sales and marketing goals.
- Strategy development and implementation: Developing and implementing sales and marketing strategies is a core responsibility. Interns will be involved in both the creation of strategic plans and the practical steps needed to bring those strategies to life in campaigns, events and outreach.
- Market research and lead generation: Conducting market research supports informed strategy development and effective outreach. Interns will collect and analyze market information that fuels lead generation, outreach and client follow-ups, ensuring that sales and marketing efforts are targeted and relevant.
- Outreach and client follow-ups: Supporting lead generation, outreach and client follow-ups closes the loop between research, strategy and client relationship management. Consistent outreach and timely follow-ups are emphasized as mechanisms to convert leads and maintain client satisfaction.
Taken together, these responsibilities form a feedback loop: market research informs sales and marketing strategies; those strategies guide outreach and experiential event concepts; client communication and customer service sustain relationships; and sales management support ensures the process is efficient and scalable. The hybrid structure allows interns to experience both remote strategic work and in-person event execution or client-facing duties.
Qualifications, skills and how they align with responsibilities
The ideal intern brings a mix of communication, service orientation and organizational capability. The listed qualifications map directly to the responsibilities and indicate the intern’s expected contribution and growth areas:
- Strong communication and customer service skills: Clear communication is essential for client correspondence, outreach and follow-ups. Customer service skills support positive client experiences during events and in ongoing relationships, aligning with responsibilities in client communication and customer service.
- Basic interest/understanding of sales, marketing and event management: A foundational interest or understanding enables the intern to meaningfully contribute to sales initiatives, marketing strategies and experiential event execution. This qualification supports involvement in strategy development and practical implementation.
- Good organizational and multitasking abilities: Managing multiple responsibilities—market research, outreach, event execution and sales support—requires strong organization. Multitasking skills help interns balance client communication, creative tasks and administrative sales management duties effectively.
- Willingness to learn: The internship is positioned as a learning opportunity where interns support sales management tasks and training. An eagerness to learn ensures the intern can absorb training, adapt to changing priorities, and grow into more advanced responsibilities within the sales and marketing workflow.
- Academic background (plus): Studying towards or recently completed a degree in Marketing, Business or a related field is noted as a plus. This educational background can accelerate the intern’s ability to contribute to sales and marketing strategy development, market research and event-related planning.
These qualifications ensure interns can engage with both the tactical elements (outreach, client follow-ups, event execution) and the strategic elements (developing and implementing sales and marketing strategies) of the role. The combination of skills and attributes described supports meaningful contributions to lead generation, client satisfaction and sales management support, while providing a structured environment for professional development.
Conclusion
This full-time hybrid internship offers hands-on experience across client communication, customer service, sales initiatives, experiential event execution and sales management support. Responsibilities center on developing and implementing sales and marketing strategies, market research, lead generation, outreach and client follow-ups. Candidates with strong communication, organizational skills, a willingness to learn and a background in Marketing or Business are well suited to thrive and contribute.