Human-AI Interaction & UX Specialist at TELUS International AI Inc.
TELUS International AI Inc. (TELUS Digital AI-Data Solutions) is hiring for a Human-AI Interaction & UX Specialist in a remote, part-time international role. The position is based with a US company headquartered in Las Vegas, United States, but it is offered as a Work From Home opportunity for candidates who can work from anywhere. The role focuses on evaluating and improving how AI systems interact with people, with work centered on conversational UX, trust calibration, persona and tone synthesis, and accessibility and inclusivity. Applications are open on Internshala until 9 August 2026.
The opportunity includes 20 openings and an annual CTC of 4,800 to 9,600 US dollars per year. Candidates should have at least 1 year of experience, a minimum bachelor's degree in a specified field, and the ability to work during the company’s stated hours of 8:00 AM to 12:00 PM India Standard Time. The selection process includes a subject-specific qualification exam and ID verification. TELUS Digital AI is also described as an equal opportunity employer.
Role Overview and Job Snapshot
The Human-AI Interaction & UX Specialist role is designed for people who want to focus on the way AI systems communicate with users. Rather than building a general-purpose profile, the position is centered on evaluating interaction quality and improving the experience of dialogue between humans and AI. The work is described as international and remote, which means it is structured as a work-from-home opportunity for applicants outside the company’s local base. It is also a part-time role, making the schedule narrower than a full-time position.
The company behind the opening is TELUS International AI Inc., also referred to as TELUS Digital AI-Data Solutions. The organization is based in the United States and headquartered in Las Vegas. The role is listed on Internshala, and the application deadline is clearly stated as 9 August 2026. The start date is immediately, which indicates that the position is intended to begin without delay after hiring.
Several core job facts are easy to compare at a glance:
| Key Detail | Information Provided |
|---|---|
| Role | Human-AI Interaction & UX Specialist |
| Company | TELUS International AI Inc. (Las Vegas, United States) |
| Location | Work From Home (Remote) – international / work from anywhere |
| Job type | Part-time (International Job) |
| Experience required | Minimum 1 year |
| Start date | Immediately |
| Annual CTC | 4,800 to 9,600 US dollars per year |
| Openings | 20 |
| Working hours | 8:00 AM to 12:00 PM India Standard Time |
| Apply by | 9 August 2026 |
| Apply via | Internshala |
The role is focused on evaluating and improving how AI systems interact with people, especially through conversational UX, trust calibration, persona and tone synthesis, and accessibility and inclusivity.
What the Work Focuses On
This position is built around the quality of human-AI interaction. The responsibilities show that the specialist is expected to look closely at how AI responds in conversation, how it manages trust, how it sounds in different contexts, and how well it serves diverse users. The work is not described as one narrow task, but as a set of related evaluation and design activities that all support better interaction between people and AI systems. The goal is to make the AI more usable, more reliable, and more inclusive.
Conversational UX auditing is one of the main areas of responsibility. This means analyzing the flow of multi-turn interactions to check whether the AI maintains state, reduces cognitive load, and gives concise, actionable answers. In practical terms, the role is about reviewing whether conversations stay coherent and easy to follow. The specialist is expected to identify where the interaction flow can be improved so that users do not have to work harder than necessary to get useful responses.
Trust and calibration analysis is another major focus. The job involves identifying cases where the AI is overconfident, which can lead to false trust, or overly cautious, which can lead to frustration. The specialist then helps refine the calibration of trust. This makes trust management a central part of the role, because the quality of the AI response is not only about correctness, but also about how confidently and appropriately the system presents itself.
Persona and tone synthesis adds another layer to the work. The role includes developing and testing specialized personas, such as an empathetic counselor or an objective data analyst, to ensure tone alignment across different industries. This means the specialist must think carefully about how the AI should sound in different situations and whether that tone matches the intended use case. The emphasis is on making the AI’s communication style fit the context.
Accessibility and inclusivity design rounds out the core responsibilities. The specialist evaluates how models handle diverse speech patterns, non-standard dialects, and accessibility needs to ensure the AI is truly global. This part of the role highlights the importance of making AI systems usable across different communities and communication styles. The work supports broader inclusion by checking whether the model can respond appropriately to a wide range of users.
Core responsibility areas
- Conversational UX auditing for multi-turn interaction flow
- Trust and calibration analysis to address overconfidence and excessive caution
- Persona and tone synthesis for industry-specific communication styles
- Accessibility and inclusivity design for diverse users and speech patterns
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Eligibility, Skills, and Working Hours
The eligibility requirements are specific and should be read carefully by anyone considering the role. Candidates must have a minimum of 1 year of experience. The job also requires the ability to work during the company’s stated hours, which are 8:00 AM to 12:00 PM India Standard Time. Since the company is based outside India, this time window is presented as aligned with its working hours. The role is therefore remote, but it is not fully flexible in terms of timing.
The listed skill requirement is English Proficiency (Spoken and Written). In addition, other requirements go beyond general communication ability. The minimum education requirement is a bachelor's degree specifically in Human-Computer Interaction (HCI), Cognitive Psychology, UX Research, or Behavioral Economics. This indicates that the role is intended for candidates with a background that connects directly to user experience, behavior, and interaction design.
Language expectations are also clearly defined. A candidate’s native language must be at native-level proficiency (C2 or above) in their primary language, because the work involves evaluating cultural nuance and the natural flow of dialogue. At the same time, the candidate must have at least B1 (Intermediate) level English for global community collaboration. These requirements show that the role values both deep fluency in one’s primary language and practical English ability for teamwork.
The combination of experience, education, language ability, and working hours makes the role highly specific. It is not simply a remote support job; it is a specialist position tied to the quality of human-AI communication. Candidates who meet the criteria are expected to bring both analytical understanding and language sensitivity to the work. That combination is especially important because the responsibilities involve assessing how AI systems behave across different conversational and cultural situations.
Eligibility at a glance
- Minimum experience: 1 year
- Education: bachelor's degree in HCI, Cognitive Psychology, UX Research, or Behavioral Economics
- Primary language: native-level proficiency (C2 or above)
- English: minimum B1 level
- Working hours: 8:00 AM to 12:00 PM India Standard Time
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Selection Process, Employer Details, and Community Context
The selection process includes a subject-specific qualification exam that determines whether a candidate is suitable for the position. Applicants also need to complete ID verification. These steps suggest that the hiring process is structured and tied closely to the nature of the work. Since the role is part of a community supporting AI and machine learning models, the assessment appears designed to confirm both fit and identity before a candidate joins.
TELUS Digital AI is described as an equal opportunity employer. The provided information states that all qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. This statement is part of the job description and reflects the employer’s stated approach to hiring. It also aligns with the broader theme of inclusivity that appears in the responsibilities of the role itself.
The company background explains why this role exists. TELUS International AI-Data Solutions partners with a diverse and vibrant global community to help customers enhance their AI and machine learning models. The work of this community supports the development and improvement of AI systems used around the world. In other words, the specialist is joining a broader effort focused on improving AI quality through human evaluation and feedback.
The role is therefore connected to both operational hiring steps and a larger mission. The qualification exam and ID verification are part of the entry process, while the community context explains the purpose of the work. Together, they show that the position is meant for candidates who can contribute to AI improvement in a structured and globally oriented environment. The emphasis on community also reinforces the international nature of the opportunity.
Selection and employer highlights
- Subject-specific qualification exam for suitability
- ID verification required
- Equal opportunity employer statement included
- Global community supports AI and machine learning model improvement
How to Apply Through Internshala
Applications for the role are submitted online through Internshala. The process is straightforward: open the job page, log in to or create an Internshala account, complete the application, and submit it before the deadline of 9 August 2026. Since the role is listed as an international, remote opportunity, the application platform serves as the main entry point for interested candidates. The instructions are direct and do not mention any alternate application method.
The apply link provided for the position is https://internshala.com/job/detail/remote-part-time-human-ai-interaction-ux-specialist-job-at-telus-international-ai-inc1783662787. Candidates should use this page to access the listing and complete the submission steps. The job is open until the stated deadline, and the start date is immediately, so applicants who are eligible may want to review the requirements carefully before applying.
The application process is tied to the job’s formal listing and the qualification steps that follow. Because the role requires a subject-specific exam and ID verification, submitting the application is only the first part of the hiring path. Applicants should be prepared for the next stage if they move forward. The provided instructions keep the process simple while still making the assessment requirements clear.
Application steps
- Open the job page on Internshala.
- Log in to or create an Internshala account.
- Complete the application.
- Submit before 9 August 2026.
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Frequently Asked Questions
What is the role being offered?
The role is Human-AI Interaction & UX Specialist at TELUS International AI Inc. It is a remote, part-time international job focused on improving how AI systems interact with people. The work includes conversational UX auditing, trust calibration, persona and tone synthesis, and accessibility and inclusivity design.
Where is the company based?
TELUS International AI Inc. is a US-based company headquartered in Las Vegas, United States. The role itself is offered as a Work From Home opportunity and is described as international, so it is not tied to a single local workplace.
What experience and education are required?
Candidates need a minimum of 1 year of experience and a bachelor's degree in Human-Computer Interaction (HCI), Cognitive Psychology, UX Research, or Behavioral Economics. These requirements show that the role is intended for applicants with relevant academic and practical background.
What language skills are needed?
The job requires English Proficiency (Spoken and Written). It also requires native-level proficiency in the candidate’s primary language at C2 or above, along with at least B1 (Intermediate) English for global community collaboration. The native language requirement is tied to evaluating cultural nuance and natural dialogue flow.
How does the selection process work?
Applicants go through a subject-specific qualification exam to determine suitability for the position. They also need to complete ID verification. These steps are part of the hiring process before a candidate can join the community.
How can candidates apply?
Applicants should apply online through Internshala. The process is to open the job page, log in to or create an account, complete the application, and submit it before 9 August 2026. The apply link is provided in the listing for direct access.
Conclusion
The Human-AI Interaction & UX Specialist role at TELUS International AI Inc. is a focused remote opportunity for candidates with relevant experience, education, and language ability. It brings together conversational UX auditing, trust calibration, persona and tone synthesis, and accessibility and inclusivity design in one part-time international position. With 20 openings, immediate start, and a deadline of 9 August 2026, the listing is clearly structured for applicants who can meet the stated requirements and working hours. For those who fit the profile, the role offers a direct way to contribute to the improvement of AI systems used around the world.
