This article summarizes the role’s responsibilities, required skills, and useful background for a position supporting a founder or small leadership team. It organizes the tasks into strategy, outreach, execution, and reporting, then lists the capabilities needed to perform them reliably. Use this as a quick reference for what the role entails and the practical skills expected on day one.
Core responsibilities
- Strategy, research & planning
- Research and synthesize insights into decision-ready outputs such as pitch decks, proposals, and project briefs.
- Provide structured analysis and data-backed recommendations to support the founder.
- Outreach & administration
- Coordinate with vendors, partners, and customers to gather quotes, offers, timelines, and confirmations.
- Manage and improve online presence across business profiles, social media, directories, OTAs/portals, company pages, and websites.
- Handle routine administrative tasks, including form-filling and portal-based submissions.
- Execution & follow-ups
- Track priorities, deadlines, payments, and follow-ups across teams and external stakeholders (operations, accounts, sales, vendors).
- Coordinate basic financial tasks: collection follow-ups, payment reminders, and outstanding invoice tracking.
- Reporting
- Prepare weekly and monthly updates covering progress, key metrics, blockers, and pending tasks.
- Maintain simple trackers and dashboards to ensure visibility and accountability.
Required skills and capabilities
- Strong research skills — able to find the right information quickly and summarize it clearly.
- Excellent communication — clear calls and messages, professional follow-ups, and strong writing.
- Analytical mindset — comfortable working with numbers, making comparisons, and applying structured thinking.
- Highly organized — disciplined in task tracking, prioritization, and documentation.
- Strong tech and systems capability — able to work with tools and platforms needed to manage online presence and trackers.
- Comfort with AI tools — able to use AI for drafting and research tasks.
Nice-to-haves and practical fit
- Prior experience in a founder’s office, consulting, operations, or fast-paced startups is listed as a plus.
- The role expects active coordination across internal teams and external parties, and regular preparation of concise, decision-ready materials.
- Maintaining simple trackers, following up on financial items, and keeping online profiles updated are routine, day-to-day activities implied by the responsibilities.
In summary, the role combines research-driven strategy work with hands-on outreach, administrative support, execution oversight, and regular reporting. Success depends on rapid research, clear communication, analytical discipline, strong organization, and comfort with tech and AI tools. Prior startup or founder-office experience is a useful, but not required, advantage.
