This article outlines the Business Analyst role at Boxinall Softech, covering the core responsibilities, expected deliverables, required skills and the employment terms. It describes managing freelancer platform accounts, communicating with leads, coordinating internal teams for estimates and handovers, and the probationary conditions. Read on for a clear, actionable breakdown of responsibilities and candidate expectations.
Key Responsibilities and Deliverables
The Business Analyst will act as a bridge between clients and internal teams, handling client-facing activities and internal coordination to convert leads into projects and long-term engagements. Core responsibilities include:
- Managing and operating two freelancer platform accounts for the company, ensuring professional presence and timely responses.
- Communicating with inbound and outbound leads in a professional, consultative manner to understand needs and position Boxinall Softech as the solution partner.
- Scheduling, arranging and attending client meetings/calls to capture requirements and next steps.
- Coordinating with design and development teams to obtain effort estimation, timelines and feasibility assessments for proposed solutions.
- Preparing basic project summaries, scope notes and internal handover documentation to ensure smooth transitions between sales and delivery teams.
- Assisting in pricing and proposal discussions under guidance, contributing to proposal preparation and justification.
- Contributing to bringing new projects and fostering long-term engagements by maintaining professional client relationships.
- Maintaining regular follow-ups with prospects to move opportunities forward and ensure timely responses.
Required Skills and Employment Terms
The ideal candidate combines client-facing confidence with coordination skills and a foundational understanding of digital product delivery. Required skills and terms include:
- Communication: Strong verbal and written English communication; Hindi is an advantage. Ability to speak confidently with clients, founders and decision makers is essential.
- Domain understanding: Familiarity with digital products including web, mobile and software services, enabling effective requirement capture and solution positioning.
- Interpersonal and coordination skills: Strong coordination, multitasking and interpersonal abilities to work across teams in a fast-paced environment.
- Project basics: Basic understanding of project lifecycle, costing and timelines is preferred to support estimation and feasibility conversations.
- Attitude: Willingness to learn and grow in a consulting/client-facing role, and to support business development and long-term client relationships.
- Employment terms: The selected candidate will undergo a three-month probationary period during which no salary will be disbursed. Upon successful performance, a permanent role with revised terms may be offered.
In summary, the Business Analyst role at Boxinall Softech centers on managing freelancer accounts, converting leads, coordinating design and development teams, preparing project summaries and assisting in proposals. Strong communication, coordination, and a willingness to learn are essential. Candidates should note the three-month unpaid probationary period, after which successful performers may be offered a permanent role with revised terms.
